xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management). In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Microsoft CRM sits on the .NET platform and because of that, it is much more than a traditional CRM product. Instead, a better way to think of Microsoft CRM is as a rapid development application with out of the box CRM functionality, capable of instantly leveraging the .NET platform, and a vast array of Microsoft applications.
The purpose of xRM.com is to provide you with valuable information on Microsoft CRM and the .NET platform, and to show you how they can best be leveraged in the day-to-day running of your business. At xRM.com we believe that Education, Platform selection, Strategy, and leveraging the Microsoft choice model are the keys to success.
(Link: xRM. One Platform, Many Applications)
Uncategorized
crm, xrm
A while back we pointed to a Ruby gem for hooking into the Campaign Monitor API. It was created by Jordan Brock.
(Link: Using the Campaign Monitor API with Rails – Blog – Campaign Monitor)
Uncategorized
crm, gem, marketing, ruby
Automatically sync your subscriber lists with your own customer management software. You can use your own in-house software to store customer or member details, and then outsource your email delivery to Campaign Monitor.
(Link: Campaign Monitor – API Documentation)
Uncategorized
crm, gem, marketing, ruby
Being Organized Just Got a Lot Easier
Simplify your hodge-podge of important customer information by organizing customer details in a single screen so answers are at your fingertips when you need them the most.
(Link: Online Contact Management | Intuit Customer Manager)
Uncategorized
crm
Welcome to Fat Free CRM!
Fat Free CRM is next generation open source CRM platform. Active development has started in November 2008; new features, enhancements, and updates appear on daily basis.
(Link: Fat Free CRM – Ruby on Rails open source CRM platform.)
Uncategorized
crm, rubyonrails
CRM + Projects + Billing
WORKetc provides serious business owners with all the software they need to build seriously successful businesses.
We combine CRM, Projects, Billing, Timesheets and more with a powerful automation engine to help take your small business to the next level.
(Link: WorkETC – Web CRM, Project Management Software & Billing)
Uncategorized
billing, crm, projectmanagement
AppExchange is your one-stop-shop for software-as-a-service business applications. With just a mouse and a Salesforce account, you can easily find, test drive and install hundreds of pre-integrated applications from our partner and customer community. From lead scoring to bug tracking, the AppExchange allows you to extend your Salesforce success to every department and function.
(Link: AppExchange – Hundreds of Cloud Computing Applications, Pre-Integrated with salesforce.com)
Uncategorized
billing, crm, force.com, salesforce
With PipeJump you can
Manage incoming deals
Quickly enter new deals to the system and start managing them in your sales cycle, making sure you stay on top of things.
Organize your opportunities
Pipejump’s four-step process allows you to organize your opportunities and clearly see the next actions you need to take in order to win them.
Keep notes and set reminders
With Pipejump, you can record deal-related events (such as phone conversations) with easy-to-use notes.
Analyze your sales performance
Pipejump includes clear reports that give sales performance insights which you can then use to improve your sales process.
Save time for what matters: the deal
Pipejump is an application that works with you to free up your time so you can focus on winning more deals.
(Link: PipeJump – Sales and Opportunity Management Software for Small Businesses)
Uncategorized
crm, sales
This may be too American of an analogy, but Peanut Butter and Jelly is simply a great combo: two great tastes, that taste great together. Zendesk, the guys that put the Buddha in Customer Service, recently announced integration with JIRA that looks equally tasty.
Zendesk offers an on-demand customer service and support tool for companies of all shapes and sizes. It’s designed to delight both the end users who create service requests and the help desk staff who support them. Zendesk is loaded with features and we love their slick sensibility. And they seem to be taking the world by storm, lining up a pretty sexy list of customers.
(Link: JIRA and Zendesk: Peanut Butter Jelly Time! – The Atlassian Blog)
Uncategorized
crm, customerservice, jira, zendesk
Doorbell helps you make sure that no opportunities fall through the cracks of your busy day. You can share contacts, leads and tasks with your team and always be a step ahead of your next call by keeping a history of who said what to whom.
(Link: Doorbell CRM – Sales Software for Non-Sales People)
Uncategorized
crm
Open-source software is not for businesses who want out-of-the-box complete applications, but it makes sense for companies that want to tailor every aspect of the CRM experience from the ground up.
(Link: The Top 10 Open-Source CRM Solutions – Inside CRM)
Uncategorized
crm, opensource
Fat Free CRM is open source Ruby on Rails-based customer relationship management platform. Out of the box it features group collaboration through task assignments, campaign and lead management, contact lists, and opportunity tracking.
(Link: Fat Free CRM – Ruby On Rails-based open source CRM platform)
Uncategorized
crm, rubyonrails
Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, leads, sales pipeline, forecasts etc., Learn More
(Link: Zoho CRM, On-Demand CRM, Customer Relationship Management)
Uncategorized
crm
